Terms & Conditions

Reservations of accommodation are accepted at No. 35 Dyfed Quay West Holiday Park - subject to the following terms and Conditions of Hire.


Hirer - yourselves
Owner – Darren & Lanie


Due to damage being caused (small hole in master bedroom wall) ALL DAMAGE must be paid for by the hirer.  By hiring this van you are agreeing to these terms and refusal will result in you being taken to the small claims court.


1. Contract: All bookings will form a contract between the Hirer and the owner. 
2. A provisional booking made via telephone or e-mail and will be held for a period of 7 days only, a £100 deposit will be required to secure the booking, this £100 will be held until the van has been inspected for damage and what condition the van has been left in. Therefore a £700 rental will cost £800 with £100 to be refunded if all ok.

3. Outstanding balance payment must be received no later than 4 weeks prior to the commencement of the holiday. If a holiday is cancelled or monies not paid within 14 days of the holiday, then your money will be a refunded minus £100 administration fee.
4. The caravan will be available to the hirer during the period shown on the confirmation letter from the owner.
5. The caravan sleeps a maximum of 6 people and at no time must this be exceeded.

6. The caravan is only available for rent by families and responsible couples. Quay West Holiday Park does NOT allow all male or all female parties.
7. No pets allowed .
8. External factors: The owner has no control over, and cannot be held liable for external factors that could possibly affect a Holiday such as the weather, local traffic, local events, neighbours, children playing, electricity, gas and water supply and the vagaries of television and mobile phone reception, or any financial losses incurred as a result of external factors. The owner cannot be held responsible for problems associated with any services provided by Quay West Holiday Park.
9. Strictly NO SMOKING inside caravan. However, smoking is permitted on the outside decking area.
Please dispose of cigarette ends properly and not on the decking or surrounding area.
10. Accommodation Prices listed exclude optional entertainment complex passes (these are available from the Quay West Holiday Park office)

11. The area surrounding No. 35 Dyfed must be kept clean and tidy at ALL times. 
12. Clothes are to be dried on the airer provided and at no time are they to be dried over heaters, clothes lines are not to be erected.
13. Park speed limits must not be exceeded.
14. In the event of behaviour likely to cause offence or damage to other users of the facilities, the park management reserves the right to remove any offenders from the park without redress. 
15. All persons using the entertainment complex must honour the Quay West club rules. Membership is discretionary and may be withdrawn at any time by the park management. Daily and weekly passes are available from main reception.

16. Please keep noise to a minimum and show consideration to other caravan owners and occupiers at all times.
17. Litter and refuse must be disposed of in the designated areas provided by the park.
18. Ball games are to be played in designated areas and not between caravans.
19. No motorcycles are allowed on the park without the express written permission of the park manager. 
20. Please remove all dirty footwear on entering the caravan.

21. Do not disarm smoke alarms. Press hush panel located on the alarms themselves should they be activated during cooking or any other activity.
22. All electrical and domestic goods, including boiler, must be switched off upon leaving the van.
23. Duvets and pillows are provided but bed Sheets, pillow cases, duvet covers and other linen items are NOT provided.
24. Park rules apply at all times.
25. Caravans must be vacated by 12 noon on the day of departure and please time your arrival to be not before 4.00pm on arrival day. If you wish to arrive later than 6pm, please inform us 24 hours prior to your arrival. Failure to do so may result in you NOT being able to get the keys for that night!
26. The caravan must be left clean and tidy at the end of your stay. If you do not have time to clean the caravan, an additional charge of £100 may be made, by you, to the person booking subsequent to your holiday.  ALL outdoor footwear must be removed BEFORE going on to the carpeted area.